Bagpipe Network help

How can we help?

Get help with your account, directory listing, claim, or member profile. Start a live chat for the quickest response.

If chat is offline, leave a message and we will follow up by email.

Common questions

What can support help with?

We can investigate account access, approval delays, verification emails, directory claims, and listing changes.

I cannot sign in or use my verification code

Open live chat or email us from the address used to register. Never send your password or a one-time PIN to anyone.

My account is waiting for approval

Send us the email address used to register. We can check the account status and confirm what happens next.

I want to claim an existing listing

Sign in to the member portal and submit a claim from the listing. Support can help locate the correct listing.

I need to create, edit, or remove a listing

Use the member portal to submit changes. Contact support if the listing is attached to the wrong account or you cannot complete the request.

Protect your account

Bagpipe Network support will never ask for your password or a Cloudflare one-time PIN.